Shipping policy

At Kustomade, we aim to deliver your personalized products safely and on time.

🚚 Order Processing Time

All orders are custom-made and processed within 2–4 business days after order confirmation.
Once your product is ready, it is handed over to our delivery partners.

📍 Delivery Time

Metro Cities: 3–5 business days
Other Locations: 5–8 business days

Delivery timelines may vary depending on location and external factors.

💸 Shipping Charges

Standard shipping charges are calculated at checkout
Free shipping may be available on orders above ₹999

📦 Order Tracking

Once your order is shipped, you will receive a tracking link via SMS/Email/WhatsApp.

⚠️ Delays

While we strive for timely delivery, delays may occur due to:

Courier issues
Weather conditions
High demand periods

We appreciate your patience in such cases.

📬 Contact Us

For any shipping-related queries:
📧 hello@kustomade.co.in
📱 +91 98160 37575