Let's talk

Got a question? Let's make it personal.

Whether you're planning a gift, fixing an order, or have a completely custom idea — we're just a message away.

💬 Chat on WhatsApp ✉ Send us a message
↪ We usually reply pretty fast!
Gift packaging
Happy moment Real people ♡
Gift Real happiness ♡
How can we help?

Pick your reason for popping in.

Not sure? No worries — just drop us a message.

📦

My order

Need an update, change, or help with an order?

Talk to us →
🎁

I need a gift

Not sure what to get? Tell us who it's for.

Talk to us →
✨

I have a custom idea

Something specific in mind? Let's figure it out.

Talk to us →
🤝

Bulk / Business

Corporate gifts, events, schools, hotels & more.

Talk to us →

Okay, spill the details.

The more you tell us, the better we can help.

Prefer WhatsApp?

Honestly, same.

Send us a message and we'll get back to you during our support hours.

Chat with Kustomade
◷
Mon – Sat 9:30 AM – 8:00 PM
Questions, ideas, order updates... we're here for it! ♡
Behind the scenes

Behind every “custom” is a bunch of humans.

We design it. We print it. We check it. We pack it. And yes, we probably look at your photo five times before sending it out.

More about our story →
Come say hi

Want to visit us IRL?

Same place. Real people.

📍 Cine Studio / Kustomade
     Kotla Nala, Rajgarh Road
     Solan, Himachal Pradesh – 173212

🕘   Mon – Sat · 9:30 AM – 8:00 PM

Get directions →
Kustomade store
Before you hit send...

Maybe we've already got your answer.

A few things people ask us quite often.

Can I change my order after placing it?
If your order hasn't entered production yet, contact us as soon as possible and we'll see what we can do.
I forgot to upload some photos. What do I do?
No panic. Send the remaining high-quality photos to us on WhatsApp with your order number.
Can I send photos through WhatsApp?
Yes. For image-related order queries, WhatsApp is often the easiest way to reach us.
Can I get my gift urgently?
Tell us your required date and we'll let you know what's possible.
Can you make something completely custom?
Absolutely. Send us your idea and we'll figure out the possibilities with you.
Do you take bulk or corporate orders?
Yes. We can help with bulk gifting, events, corporate gifting and more.
Can I pick up my order from your store?
Store pickup is available for eligible orders. Contact us if you'd like to arrange pickup.
How do I track my order?
Once your order is shipped, we'll share the relevant tracking information with you.

Still got questions?

That's what we're here for. ♡ 💬 WhatsApp us →